Primadent
According to our open methodology, this clinic scored 55/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 20 ranked clinics · Last checked: 17 September 2026
55/100
Positions by Rating Profile
- Overall Transparency & Trust#1255/100
- Best for Expats#858.3/100
- Best for Dental Implants#955/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1336.9/100
- Best English-speaking Clinics#662/100
- Best for Families / Children#863.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation / general anaesthesia information found on the clinic’s public materials.
Summary
Second-generation family dental practice in Tuzla with 30+ years of tradition, focused on implants, oral surgery, metal-free ceramics and digital smile design.
Strengths
- Information Transparency: 16 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 8.5 of 20 verifiable points (missing: clinic responds to reviews; no recurring complaints; tripAdvisor presence; other review platforms)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Bosnia; mentioned for: English speaking dentist Bosnia; mentioned for: dental implants Bosnia; mentioned for: emergency dentist Bosnia; mentioned for: Bosnia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos Google Business photo strip shows clinic photos [primadent-tuzla-deepen-7] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
8.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-17 [primadent-tuzla-deepen] | 1/6 |
| ◐ | Google review volume as of 2026-09-17 [primadent-tuzla-deepen] | 1.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-16 (listing read 2026-09-25). [primadent-tuzla-gbp-2026-09-25] | 3/3 |
| ✗ | Clinic responds to reviews None of the 11 reviews read from the last 24 months (2025-08-07 to 2026-09-16) carries an owner reply on the Google listing (read 2026-10-05). [primadent-tuzla-r6rep] | 0/2 |
| ✗ | No recurring complaints Two independent reviews describe crowns and veneers failing within a few years; histogram 19/0/2/1/45 [primadent-tuzla-deepen] | 0/2 |
| ✓ | No suspicious review patterns no signs of manipulation; genuine mixed reviews present [primadent-tuzla-deepen-9] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [primadent-tuzla-deepen-8] [primadent-tuzla-deepen-14] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01); the clinic's own website links to no review platform [primadent-tuzla-deepen-15] [primadent-tuzla-deepen-16] [primadent-tuzla-deepen-17] [primadent-tuzla-deepen-18] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray 3D imaging documented for implant planning [primadent-tuzla-deepen-2] | 2/2 |
| ✓ | CBCT (3D imaging) 3D bone-quality imaging documented ahead of implant placement [primadent-tuzla-deepen-2] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Inman Aligner orthodontic treatment listed for one of the clinic’s dentists [primadent-tuzla-deepen-3] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry children's dental care articles published by the clinic [primadent-tuzla-deepen-4] | 1.5/1.5 |
| ✗ | Emergency care No emergency or same-day dental service documented [s1] [primadent-tuzla-deepen-10] | 0/1.5 |
| ✓ | Works with international patients Dedicated dental-tourism page documenting patients from around the world [primadent-tuzla-deepen-11] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp number published on the site [primadent-tuzla-deepen-6] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic states one of its dentists speaks English [primadent-tuzla-deepen-3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Remote assessment by e-mail with a panoramic scan, ending in a plan and a full price [primadent-tuzla-deepen-5] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bosnia", "English speaking dentist Bosnia", "dental implants Bosnia", "emergency dentist Bosnia", "Bosnia dental clinic for expats".
| ✗ | Mentioned for: best dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: Bosnia dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD present site-wide [primadent-tuzla-deepen-12] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages many dedicated in-depth pages about implant and dental-tourism topics [primadent-tuzla-deepen-13] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dental Centar Alma15.7 of 100View report →
- #2Simić Dent35.6 of 100View report →
- #3Elite Dent49.1 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Esana Kavazbašić Huskanović [s1] | — | not verified |
| Dr. Selma Fočić [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://primadent.ba |
|---|---|
| Phone | +387 35 210 669 |
| +387 61 217 647 | |
| Google Maps | Map listing |
| Address | Krečanska 17 i 19, 75000 Tuzla, Bosnia and Herzegovina |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://primadent.ba | All 42 pages of the site’s sitemap read: no emergency or same-day appointment service; the only 24/7 line is travel support offered to visiting patients on the dental-tourism page | 2026-09-17 |
| maps | https://www.google.com/maps/place/Primadent/@44.5358161,18.6543521,… | Google rating 3.8 (68 reviews) as of 2026-08-27 | 2026-08-27 |
| sq | search:best dentist Bosnia / English speaking dentist Bosnia / dental implants Bosnia / emergency dentist Bosnia / Bosnia dental clinic for expats | AI/search visibility scout 2026-08-27 | 2026-08-27 |
| primadent-tuzla-deepen | https://www.google.com/maps?cid=4401971815618292474&hl=en | Google listing 2026-09-17: 3.8 from 67 reviews, histogram 1-5★ 19/0/2/1/45 (28.4% one- or two-star). 1★ review (2024-06-17): "After 7 Months all my upper Teeth crowns have to be removed! ... cheap denture ... fixed it with cement"; 1★ review (2025-08-07): zirconia veneers "zubi pucaju, navlake se lome, izlizane su, ispod njih zubi su uništeni" (teeth cracking, veneers breaking, worn through, teeth destroyed underneath) in under four years | 2026-09-17 |
| primadent-tuzla-deepen-2 | https://primadent.ba/prednost-implantata-u-odnosu-na-ostala-rjesenj… | "U prvoj seansi se radi 3d snimak koji nam pokaže kakav vam je kvalitet i količina kosti za ugradnju implantata" (a 3D scan assessing bone quality/quantity is taken before implant placement) | 2026-09-17 |
| primadent-tuzla-deepen-3 | https://primadent.ba/dr-esana-kavazbasic-huskanovic/ | Dentist page for Dr Esana Kavazbašić-Huskanović: area of work includes "Inman Aligner (ortodontsko rješavanje manjih nepravilnosti u frontu)" (orthodontic correction of minor front-tooth irregularities), and "Govori Engleski, Holandski i Njemački jezik" (speaks English, Dutch and German) | 2026-09-17 |
| primadent-tuzla-deepen-4 | https://primadent.ba/kada-je-vrijeme-za-prvu-posjetu-stomatologu/ | Dedicated articles on children's tooth hygiene and "the right time for a child's first dental visit" | 2026-09-17 |
| primadent-tuzla-deepen-5 | https://primadent.ba/dentalni-turizam-tuzla/ | Dental-tourism page: the patient describes the problem by e-mail and must send an "Ortopan snimak obje vilice" (panoramic scan of both jaws); "naš tim kreira postupak liječenja i predložit će vam sve opcije... taksativno pojasniti cijenu cjelokupnog liječenja" (the team creates a treatment plan, proposes the options and itemises the price of the whole treatment). The same page documents patients from around the world | 2026-09-17 |
| primadent-tuzla-deepen-6 | https://primadent.ba/vec-danas-prestanite-skrivati-svoj-osmijeh/ | Footer: "+387 61 217 647 (WhatsApp / Viber)" | 2026-09-17 |
| primadent-tuzla-deepen-7 | https://www.google.com/maps?cid=4401971815618292474&hl=en | Photo strip reviewed 2026-09-17: business-uploaded clinic photos, not stock | 2026-09-17 |
| primadent-tuzla-deepen-9 | https://www.google.com/maps?cid=4401971815618292474&hl=en | Dates spread 2020-2026; reviewer accounts show 1-93 prior reviews; histogram not skewed toward 100% five-star (67% five-star) | 2026-09-17 |
| primadent-tuzla-deepen-10 | https://www.google.com/maps?cid=4401971815618292474&hl=en | Google Business Profile categories are "Dentist, Dental implants periodontist", no emergency category | 2026-09-17 |
| primadent-tuzla-deepen-11 | https://primadent.ba/dentalni-turizam-tuzla/ | Dental-tourism page: "U našim ordinacijama u Tuzli primamo pacijente iz cijelog svijeta... sada je tu i podjednak broj stranaca" (we receive patients from all over the world, now an equal number of them foreign), with an e-mail assessment flow, airport transfer and accommodation | 2026-09-17 |
| primadent-tuzla-deepen-12 | https://primadent.ba | 20 of 20 pages read carry JSON-LD (Organization, Article, Person types) | 2026-09-17 |
| primadent-tuzla-deepen-13 | https://primadent.ba/dentalni-turizam-tuzla/ | Multiple dedicated pages cover distinct topics (implants, dental tourism, children's care), not one combined list | 2026-09-17 |
| primadent-tuzla-gbp-2026-09-25 | https://www.google.com/maps?cid=4401971815618292474&hl=en | Google listing read on 2026-09-25: rating 3.8 from 68 reviews; star histogram 1★ 19 / 2★ 0 / 3★ 2 / 4★ 1 / 5★ 46; newest review dated 2026-09-16. | 2026-09-25 |
| primadent-tuzla-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Primadent | TripAdvisor autocomplete for the clinic's name returns zero results | 2026-09-29 |
| primadent-tuzla-deepen-14 | https://primadent.ba | Clinic website HTML (172,629 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| primadent-tuzla-deepen-15 | https://www.whatclinic.com/dentists/bosnia-and-herzegovina | WhatClinic's Bosnia and Herzegovina dentist catalogue, read 2026-10-01: 12 clinics for the whole country on a single page (6 in Banja Luka, 2 in Sarajevo, one each in Tuzla, Bihać, Goražde and Kiseljak) - the Tuzla one is Novodent; this clinic has no profile | 2026-10-01 |
| primadent-tuzla-deepen-16 | https://www.dentaldepartures.com/dentists/bosnia-and-herzegovina | Dental Departures, read 2026-10-01: its search lists a single clinic in Bosnia and Herzegovina (Dental Clinic Sulejmanagic, Sarajevo) and recognises no location for Banja Luka, Tuzla, Mostar or Zenica | 2026-10-01 |
| primadent-tuzla-deepen-17 | https://bookimed.com/clinics/country=bosnia-and-herzegovina/ | Bookimed, read 2026-10-01: its Bosnia and Herzegovina clinic page has been removed ("Page removed", HTTP 410) - the platform lists no clinic in the country | 2026-10-01 |
| primadent-tuzla-deepen-18 | https://www.trustpilot.com/review/primadent.ba | Trustpilot page for the clinic's domain primadent.ba, read 2026-10-01: Trustpilot's "page could not be found" - no Trustpilot profile | 2026-10-01 |
| primadent-tuzla-r6rep | https://www.google.com/maps?cid=4401971815618292474&hl=en | Google listing "Primadent", read 2026-10-05 with its reviews sorted lowest first, newest first, highest first and by relevance: rating 3.8 from 68 reviews, histogram 19 one-star, 0 two-star, 2 three-star, 1 four-star, 46 five-star; 14 distinct reviews read (dated 2020-06-05 to 2026-09-16), 0 with an owner reply; the lowest-rated reviews read are dated 2024-2026. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Reputation check 2026-10-05 on the clinic's Google listing (14 reviews read): owner replies to reviews no. |
| 2026-10-01 | Searched the review platforms that cover Bosnia and Herzegovina (WhatClinic, Dental Departures, Bookimed, Trustpilot): no profile of the clinic on any of them. |
| 2026-09-29 | Checked TripAdvisor's own search (zero results) and re-read the clinic's website: no TripAdvisor link on the site. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-16). |
| 2026-09-17 | Re-read on 2026-09-17: the clinic’s website in full (all 42 pages of its sitemap, including the dentists’ and dental-tourism pages) and its Google listing. Recorded: a WhatsApp number; 3D bone imaging ahead of implants; aligner orthodontics offered by one of the dentists, who is stated to speak English; a documented remote assessment by e-mail with a panoramic scan that ends in a plan and a full price; a page documenting patients from around the world; pediatric oral-health content; structured data and dedicated topic pages. Corrected: no emergency or same-day service is documented. Two independent reviews describe crowns and veneers failing within a few years. Google 3.8 from 67 reviews, newest 2026-04-13, no signs of review manipulation. |
| 2026-08-27 | Initial data collection and verification (single research pass): official website, live Google Maps rating/review count, and a country-level AI/search-visibility check against the methodology’s five fixed queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.