Stomatološka ordinacija Dr.Terzić
According to our open methodology, this clinic scored 41.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 20 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1941.7/100
- Best for Expats#1436.8/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1829.8/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1541.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation / general anaesthesia information found on the clinic’s public materials.
Summary
Family dental practice in Zenica run by prosthodontics specialist Dr. Nedžad Terzić and periodontology specialist Dr. Maida Terzić, with a pediatric-focused approach and online consultations.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 8 of 20 verifiable points (missing: clinic responds to reviews; no recurring complaints; tripAdvisor presence; other review platforms)
- Communication & Service: 2.5 of 6 verifiable points (missing: whatsApp / LINE available; convenient opening hours)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Bosnia; mentioned for: English speaking dentist Bosnia; mentioned for: dental implants Bosnia; mentioned for: emergency dentist Bosnia; mentioned for: Bosnia dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google Business photo strip shows clinic photos [ordinacija-terzic-zenica-deepen-3] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 1/6 |
| ◐ | Google review volume [maps] | 1/3 |
| ✓ | Review recency newest read review dated 2026-06-18 [ordinacija-terzic-zenica-deepen-4] | 3/3 |
| ✗ | Clinic responds to reviews listing unclaimed; owner replies impossible [ordinacija-terzic-zenica-deepen-5] | 0/2 |
| ✗ | No recurring complaints Two independent 2026 reviews describe being overcharged on price; histogram 9/0/3/1/24 [ordinacija-terzic-zenica-deepen] | 0/2 |
| ✓ | No suspicious review patterns no signs of manipulation; the rating includes multiple genuine negative reviews across years [ordinacija-terzic-zenica-deepen-6] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [ordinacija-terzic-zenica-deepen-14] [ordinacija-terzic-zenica-deepen-15] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01); the clinic's own website links to no review platform [ordinacija-terzic-zenica-deepen-16] [ordinacija-terzic-zenica-deepen-17] [ordinacija-terzic-zenica-deepen-18] [ordinacija-terzic-zenica-deepen-19] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✗ | Implantology no implant service documented on the site (5-URL sitemap, fully read) [ordinacija-terzic-zenica-deepen-2] | 0/2 |
| ✗ | Orthodontics no orthodontic/braces service documented on the site [ordinacija-terzic-zenica-deepen-7] | 0/2 |
| ✓ | Oral surgery gum-contouring surgery described on the homepage [ordinacija-terzic-zenica-deepen-8] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care no emergency/same-day care documented; not a Google category [ordinacija-terzic-zenica-deepen-9] [ordinacija-terzic-zenica-deepen-10] | 0/1.5 |
| ✓ | Works with international patients site explicitly addresses diaspora patients travelling to BiH for treatment [ordinacija-terzic-zenica-deepen-11] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available no WhatsApp/LINE found on site [ordinacija-terzic-zenica-deepen-12] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bosnia", "English speaking dentist Bosnia", "dental implants Bosnia", "emergency dentist Bosnia", "Bosnia dental clinic for expats".
| ✗ | Mentioned for: best dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: Bosnia dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD present site-wide [ordinacija-terzic-zenica-deepen-13] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages no dedicated per-service pages, only blog posts [s1] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dental Centar Alma15.7 of 100View report →
- #2Simić Dent35.6 of 100View report →
- #3Elite Dent49.1 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Nedžad Terzić [s1] | Specijalista stomatološke protetike (prosthodontics) | not verified |
| Dr. Maida Terzić [s1] | Specijalista parodontologije i oralne medicine (periodontology & oral medicine) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://ordinacijaterzic.com |
|---|---|
| Phone | +387 32 462 333 |
| Google Maps | Map listing |
| Address | Armije Republike Bosne i Hercegovine br. 16, 72000 Zenica, Bosnia and Herzegovina |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ordinacijaterzic.com | 7 pages read are the homepage and blog/author/category listings; no dedicated per-service pages found | 2026-09-17 |
| maps | https://www.google.com/maps/place/Stomatolo%C5%A1ka+ordinacija+Dr.T… | Google rating 3.8 (36 reviews) as of 2026-08-27 | 2026-08-27 |
| sq | search:best dentist Bosnia / English speaking dentist Bosnia / dental implants Bosnia / emergency dentist Bosnia / Bosnia dental clinic for expats | AI/search visibility scout 2026-08-27 | 2026-08-27 |
| ordinacija-terzic-zenica-deepen | https://www.google.com/maps?cid=4384760903729676160&hl=en | Google listing 2026-09-17: 3.8 from 37 reviews, histogram 1-5★ 9/0/3/1/24 (24.3% one- or two-star). 1★ review (2026-06-18): "obavezno se prvo dobro raspitati za cijene, nije baš sa svačiji džep" (ask carefully about prices first, it is not within everyone’s means); 1★ review (2026-05-30): "Za pola sata... naplaceno je preko 300 KM... Samo novac, novac" (over 300 KM charged for half an hour, just money, money), describing treatment given to a young child | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-2 | https://ordinacijaterzic.com/ | Site's own sitemap lists only 5 URLs (2 pages, 1 post, 1 category, 1 author archive), all read; the homepage describes gum-contouring surgery and orthodontic-adjacent topics but no dental implants | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-3 | https://www.google.com/maps?cid=4384760903729676160&hl=en | Photo strip reviewed 2026-09-17: visitor-uploaded clinic photos, not stock | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-4 | https://www.google.com/maps?cid=4384760903729676160&hl=en | Newest of 5 shown reviews dated 2026-06-18 | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-5 | https://www.google.com/maps?cid=4384760903729676160&hl=en | Google listing shows a "Claim this business" prompt, confirming it is unclaimed | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-6 | https://www.google.com/maps?cid=4384760903729676160&hl=en | 24.3% of the histogram is 1-2★ (9 of 37); dates of shown reviews span 2019-2026; reviewer accounts vary (1-370 prior reviews); this is the opposite pattern from review-manipulation (which suppresses negatives, not shows them) | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-7 | https://ordinacijaterzic.com/ | Site's own sitemap fully read (5 URLs); no orthodontic treatment/braces/aligner service found | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-8 | https://ordinacijaterzic.com/ | "Hirurškim putem se oblikuju desni" (gums are shaped surgically) as part of gummy-smile correction | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-9 | https://ordinacijaterzic.com/ | Site's own sitemap fully read (5 URLs); no emergency or same-day appointment wording found | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-10 | https://www.google.com/maps?cid=4384760903729676160&hl=en | Google Business Profile category is "Dentist" only; the listing is unclaimed so its categories are not counted as the clinic's own documentation regardless | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-11 | https://ordinacijaterzic.com/ | "Ljudi iz dijaspore koji planiraju dolazak na tretman u BiH" (people from the diaspora planning to come to BiH for treatment) listed among who the practice serves | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-12 | https://ordinacijaterzic.com | 7 pages read (home, blog posts); only an email address given, no WhatsApp/LINE | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-13 | https://ordinacijaterzic.com | 7 of 8 pages read carry JSON-LD (Organization, Person, Article types) | 2026-09-17 |
| ordinacija-terzic-zenica-deepen-14 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Stomatol… | TripAdvisor autocomplete for the clinic's name returns 1 result, not a dental listing | 2026-09-29 |
| ordinacija-terzic-zenica-deepen-15 | https://ordinacijaterzic.com | Clinic website HTML (188,842 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| ordinacija-terzic-zenica-deepen-16 | https://www.whatclinic.com/dentists/bosnia-and-herzegovina | WhatClinic's Bosnia and Herzegovina dentist catalogue, read 2026-10-01: 12 clinics for the whole country on a single page (6 in Banja Luka, 2 in Sarajevo, one each in Tuzla, Bihać, Goražde and Kiseljak), none in Zenica; this clinic has no profile | 2026-10-01 |
| ordinacija-terzic-zenica-deepen-17 | https://www.dentaldepartures.com/dentists/bosnia-and-herzegovina | Dental Departures, read 2026-10-01: its search lists a single clinic in Bosnia and Herzegovina (Dental Clinic Sulejmanagic, Sarajevo) and recognises no location for Banja Luka, Tuzla, Mostar or Zenica | 2026-10-01 |
| ordinacija-terzic-zenica-deepen-18 | https://bookimed.com/clinics/country=bosnia-and-herzegovina/ | Bookimed, read 2026-10-01: its Bosnia and Herzegovina clinic page has been removed ("Page removed", HTTP 410) - the platform lists no clinic in the country | 2026-10-01 |
| ordinacija-terzic-zenica-deepen-19 | https://www.trustpilot.com/review/ordinacijaterzic.com | Trustpilot page for the clinic's domain ordinacijaterzic.com, read 2026-10-01: Trustpilot's "page could not be found" - no Trustpilot profile | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Searched the review platforms that cover Bosnia and Herzegovina (WhatClinic, Dental Departures, Bookimed, Trustpilot): no profile of the clinic on any of them. |
| 2026-09-29 | Checked TripAdvisor's own search and re-read the clinic's website: no TripAdvisor listing and no TripAdvisor link on the site. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website in full (its own sitemap lists only 5 URLs) and its Google listing. Recorded: the practice explicitly serves diaspora patients travelling to BiH for treatment; gum-contouring surgery described; structured data present; two independent 2026 reviews describing being overcharged, including one about a young child's treatment. Corrected: no implants, orthodontics or emergency/same-day care are documented; the Google listing is unclaimed, so owner replies are not possible and its categories are not counted; no WhatsApp/LINE or dedicated per-service pages exist. Newest review 2026-06-18. Despite a histogram with 24.3% low ratings, reviewer dates and account histories show no sign of manipulation, only a genuine mix of experiences. Still unverified: CBCT equipment and whether English is spoken. |
| 2026-08-27 | Initial data collection and verification (single research pass): official website, live Google Maps rating/review count, and a country-level AI/search-visibility check against the methodology’s five fixed queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.