Elite Dent
According to our open methodology, this clinic scored 65/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 20 ranked clinics · Last checked: 17 September 2026
49.1 of 100
Visibility in ChatGPT and Gemini answers
How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 8 October 2026.
Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Positions by Rating Profile
- Overall Transparency & Trust#365/100
- Best for Expats#759.3/100
- Best for Dental Implants#262.5/100
- Best for Emergency Dental Care#365.3/100
- Best Price Transparency#642.6/100
- Best English-speaking Clinics#761.2/100
- Best for Families / Children#368.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation / general anaesthesia information found on the clinic’s public materials.
Summary
Dental practice in Banja Luka founded by oral surgeon Dr. Boris Ćulum, offering implantology, prosthetics, orthodontics and cosmetic dentistry in Bosnian, English, German and Italian.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 3.5 of 8.5 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos Google Business photo strip shows clinic photos [elite-dent-banja-luka-deepen-3] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-17 [gm-replies] | 6/6 |
| ◐ | Google review volume as of 2026-09-17 [gm-replies] | 2.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-25 (listing read 2026-09-25). [elite-dent-banja-luka-gbp-2026-09-25] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (427 published in total), most recently on 2026-02-13. One reply reads: "Thank you so much for this amazing and thorough review. We trully thank you with all our heart! This is exactly what keeps us going forward. We wil...". [maps] [gm-replies] | 2/2 |
| ✓ | No recurring complaints No recurring complaints; histogram 6/0/1/2/418 [gm-replies] | 2/2 |
| ✓ | No suspicious review patterns no signs of manipulation [elite-dent-banja-luka-deepen-5] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic is on WhatClinic but not TripAdvisor [elite-dent-banja-luka-deepen-4] [elite-dent-banja-luka-deepen-10] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic's Banja Luka directory under its own name [elite-dent-banja-luka-deepen-11] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray imaging described on the implantology/endodontics pages [elite-dent-banja-luka-deepen-6] | 2/2 |
| ✗ | CBCT (3D imaging) site describes digital scanning without cone-beam/CBCT imaging [elite-dent-banja-luka-deepen-2] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available no WhatsApp/LINE found on site [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible no online consultation feature found [elite-dent-banja-luka-deepen-7] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours closes 6 PM on weekdays, closed weekends [elite-dent-banja-luka-deepen-8] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bosnia", "English speaking dentist Bosnia", "dental implants Bosnia", "emergency dentist Bosnia", "Bosnia dental clinic for expats".
| ✗ | Mentioned for: best dentist Bosnia [sq] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Bosnia [sq] | 1/1 |
| ✓ | Mentioned for: dental implants Bosnia [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: Bosnia dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD present site-wide, including Dentist type [elite-dent-banja-luka-deepen-9] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages dedicated pages per treatment [elite-dent-banja-luka-deepen] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Boris Ćulum [s1] | Oral surgery (founder, 20+ years experience) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://en.elite-dent.com |
|---|---|
| Phone | +387 51 301 660 |
| https://www.facebook.com/Elite.Dent.Stomatologija/ | |
| Google Maps | Map listing |
| Address | Jovana Dučića 74c, 78000 Banja Luka, Republika Srpska, Bosnia and Herzegovina |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://en.elite-dent.com | 30 pages read (services, FAQ, contact, pricelist); no WhatsApp/LINE contact found | 2026-09-17 |
| maps | https://www.google.com/maps/place/Stomatolo%C5%A1ka+ordinacija+Elit… | Google rating 4.9 (419 reviews) as of 2026-08-27 | 2026-08-27 |
| sq | search:best dentist Bosnia / English speaking dentist Bosnia / dental implants Bosnia / emergency dentist Bosnia / Bosnia dental clinic for expats | AI/search visibility scout 2026-08-27 | 2026-08-27 |
| gm-replies | https://www.google.com/maps?cid=17078320111297277698&hl=en | Google listing 2026-09-17: 4.9 from 427 reviews, histogram 1-5★ 6/0/1/2/418 (1.4% one- or two-star); the five reviews the listing shows describe no repeated issue | 2026-09-17 |
| elite-dent-banja-luka-deepen | https://en.elite-dent.com/implantology | Separate pages exist for prosthetics, implantology, orthodontics, cosmetic dentistry, oral surgery, periodontology and endodontics | 2026-09-17 |
| elite-dent-banja-luka-deepen-2 | https://en.elite-dent.com/intraoral-scanner | Dedicated technology page describes a 3D intraoral optical scanner; no cone-beam/CBCT/tomography mentioned there or on the implantology, oral surgery, FAQ or pricelist pages | 2026-09-17 |
| elite-dent-banja-luka-deepen-3 | https://www.google.com/maps?cid=17078320111297277698&hl=en | Photo strip reviewed 2026-09-17: business-uploaded clinic photos, not stock | 2026-09-17 |
| elite-dent-banja-luka-deepen-5 | https://www.google.com/maps?cid=17078320111297277698&hl=en | Dates spread 2021-2026; reviewer accounts show 1-51 prior reviews; histogram not 100% five-star | 2026-09-17 |
| elite-dent-banja-luka-deepen-6 | https://en.elite-dent.com/implantology | Implantology and endodontics pages describe X-ray imaging as part of treatment | 2026-09-17 |
| elite-dent-banja-luka-deepen-7 | https://en.elite-dent.com | 30 pages read; contact form only, no online estimate/consultation feature | 2026-09-17 |
| elite-dent-banja-luka-deepen-8 | https://www.google.com/maps?cid=17078320111297277698&hl=en | Google Business hours: Mon-Fri 9 AM-6 PM, Sat/Sun closed | 2026-09-17 |
| elite-dent-banja-luka-deepen-9 | https://en.elite-dent.com | 30 of 30 pages read carry JSON-LD (Dentist, FAQPage, BlogPosting types) | 2026-09-17 |
| elite-dent-banja-luka-gbp-2026-09-25 | https://www.google.com/maps?cid=17078320111297277698&hl=en | Google listing read on 2026-09-25: rating 4.9 from 430 reviews; star histogram 1★ 6 / 2★ 0 / 3★ 1 / 4★ 2 / 5★ 421; newest review dated 2026-09-25; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-09-25. | 2026-09-25 |
| elite-dent-banja-luka-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Elite%20… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Banja Luka dental practice | 2026-09-29 |
| elite-dent-banja-luka-deepen-10 | https://en.elite-dent.com | Clinic website HTML (44,691 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| elite-dent-banja-luka-deepen-11 | https://www.whatclinic.com/dentists/bosnia-and-herzegovina/banja-lu… | WhatClinic profile titled "Elite Dent", one of the 6 Banja Luka dentists on WhatClinic's directory | 2026-09-29 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked TripAdvisor's own search (no match) and found the clinic listed on WhatClinic's Banja Luka directory under its own name; re-read the clinic's website (no TripAdvisor link). Recorded: no TripAdvisor presence, present on WhatClinic. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-25). |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (30 pages including services, FAQ, pricelist) and its Google listing. Recorded: X-ray imaging on treatment pages; structured data (including Dentist markup) and dedicated per-treatment pages site-wide; genuine practice photos on the listing; no WhatsApp/LINE or online consultation feature; opening hours end before 7 PM with no weekend hours. Corrected: no cone-beam/CBCT imaging found despite a dedicated technology page describing the practice's digital scanner. Google rating 4.9 from 427 reviews, newest 2026-02-13, no recurring complaints or manipulation signs. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-02-13. |
| 2026-08-27 | Initial data collection and verification (single research pass): official website, live Google Maps rating/review count, and a country-level AI/search-visibility check against the methodology’s five fixed queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.