Stomatološka Ordinacija Dr. Kaknjo
According to our open methodology, this clinic scored 56.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 20 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1056.7/100
- Best for Expats#956.5/100
- Best for Dental Implants#1253/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#939.6/100
- Best English-speaking Clinics#861/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation / general anaesthesia information found on the clinic’s public materials.
Summary
Dental practice in Zenica run by oral-surgery specialist Dr. Muhamed Kaknjo, offering implantology, prosthodontics and orthodontics, with international patients including a reviewer who traveled from Virginia, USA.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 12 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Bosnia; mentioned for: English speaking dentist Bosnia; mentioned for: dental implants Bosnia; mentioned for: emergency dentist Bosnia; mentioned for: Bosnia dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google Business photo strip plus an own virtual-tour page [dr-kaknjo-zenica-deepen-5] [dr-kaknjo-zenica-deepen-2] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 3/6 |
| ◐ | Google review volume [maps] | 1.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-24 (listing read 2026-09-25). [dr-kaknjo-zenica-gbp-2026-09-25] | 3/3 |
| ✗ | Clinic responds to reviews None of the 12 reviews read from the last 24 months (2025-01-27 to 2026-10-03) carries an owner reply on the Google listing (read 2026-10-05). [dr-kaknjo-zenica-r6rep] | 0/2 |
| ✗ | No recurring complaints Of 82 Google reviews, 13 are one- or two-star (16 %); three of the five lowest-rated (2020-2024) criticise unfriendly staff and poor communication with patients (read 2026-10-05). [dr-kaknjo-zenica-r6rep] | 0/2 |
| ✓ | No suspicious review patterns no signs of manipulation [dr-kaknjo-zenica-deepen] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing; the clinic's own website has no TripAdvisor link [dr-kaknjo-zenica-deepen-6] [dr-kaknjo-zenica-deepen-13] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01); the clinic's own website links to no review platform [dr-kaknjo-zenica-deepen-14] [dr-kaknjo-zenica-deepen-15] [dr-kaknjo-zenica-deepen-16] [dr-kaknjo-zenica-deepen-17] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray CBCT/3D X-ray imaging documented [dr-kaknjo-zenica-deepen-7] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT imaging explained on the prosthodontics page [dr-kaknjo-zenica-deepen-3] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✗ | Pediatric dentistry no pediatric dentistry documented across the site's service pages [dr-kaknjo-zenica-deepen-4] | 0/1.5 |
| ✗ | Emergency care no emergency/same-day care documented; not a Google category [dr-kaknjo-zenica-deepen-8] [dr-kaknjo-zenica-deepen-9] | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible no online consultation feature found [dr-kaknjo-zenica-deepen-10] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bosnia", "English speaking dentist Bosnia", "dental implants Bosnia", "emergency dentist Bosnia", "Bosnia dental clinic for expats".
| ✗ | Mentioned for: best dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bosnia [sq] | 0/1 |
| ✗ | Mentioned for: Bosnia dental clinic for expats [sq] | 0/1 |
| ✗ | Structured data on website no JSON-LD found on any page read [dr-kaknjo-zenica-deepen-11] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages dedicated pages per treatment [dr-kaknjo-zenica-deepen-12] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dental Centar Alma15.7 of 100View report →
- #2Simić Dent35.6 of 100View report →
- #3Elite Dent49.1 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Muhamed Kaknjo [s1] | Oral Surgery specialist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://kaknjo.ba |
|---|---|
| Phone | +387 61 793 603 |
| +387 61 793 603 | |
| https://www.facebook.com/DrKaknjo | |
| Google Maps | Map listing |
| Address | Crkvice 42, 72000 Zenica, Bosnia and Herzegovina |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://kaknjo.ba | Address, phone, dentist, services, hours, WhatsApp, Facebook (also seen on Maps under the domain kaknjo.com, same address/phone) | 2026-08-27 |
| maps | https://www.google.com/maps/place/Stomatolo%C5%A1ka+Ordinacija+Dr.+… | Google rating 4.3 (79 reviews) as of 2026-08-27 | 2026-08-27 |
| sq | search:best dentist Bosnia / English speaking dentist Bosnia / dental implants Bosnia / emergency dentist Bosnia / Bosnia dental clinic for expats | AI/search visibility scout 2026-08-27 | 2026-08-27 |
| dr-kaknjo-zenica-deepen | https://www.google.com/maps?cid=15409413707289559356&hl=en | Dates spread 2019-2026; reviewer accounts show 1-225 prior reviews; histogram not 100% five-star (79.7%) | 2026-09-17 |
| dr-kaknjo-zenica-deepen-2 | https://www.kaknjo.ba/virtualna-setnja | Site hosts a 360° virtual walk-through of the practice's own rooms (entrance, waiting room, surgery, staff) | 2026-09-17 |
| dr-kaknjo-zenica-deepen-3 | https://www.kaknjo.ba/protetika | "CBCT (3D) snimanje zuba. Šta je CBCT snimanje? CBCT (Cone Beam Computed Tomography) predstavlja naprednu tehnologiju..." | 2026-09-17 |
| dr-kaknjo-zenica-deepen-4 | https://www.kaknjo.ba | Full service-page set reviewed (conservative dentistry, prosthodontics, implantology, oral surgery, orthodontics, aesthetics); no pediatric/children's dentistry page or mention | 2026-09-17 |
| dr-kaknjo-zenica-deepen-5 | https://www.google.com/maps?cid=15409413707289559356&hl=en | Photo strip reviewed 2026-09-17: business-uploaded clinic photos, not stock | 2026-09-17 |
| dr-kaknjo-zenica-deepen-7 | https://www.kaknjo.ba/protetika | "CBCT (3D) snimanje zuba" and "3D Rendgen" listed among the practice's diagnostic technology | 2026-09-17 |
| dr-kaknjo-zenica-deepen-8 | https://www.kaknjo.ba | Full service-page set reviewed; no emergency or same-day appointment wording found | 2026-09-17 |
| dr-kaknjo-zenica-deepen-9 | https://www.google.com/maps?cid=15409413707289559356&hl=en | Google Business Profile category is "Oral surgeon" only, no emergency category | 2026-09-17 |
| dr-kaknjo-zenica-deepen-10 | https://www.kaknjo.ba | 10 pages read (services, virtual tour, team); no online estimate/consultation feature found, beyond WhatsApp contact | 2026-09-17 |
| dr-kaknjo-zenica-deepen-11 | https://www.kaknjo.ba | 11 pages read, 0 contain JSON-LD structured data | 2026-09-17 |
| dr-kaknjo-zenica-deepen-12 | https://www.kaknjo.ba/protetika | Separate pages exist for conservative dentistry, prosthodontics, implantology, oral surgery, orthodontics and aesthetics | 2026-09-17 |
| dr-kaknjo-zenica-gbp-2026-09-25 | https://www.google.com/maps?cid=15409413707289559356&hl=en | Google listing read on 2026-09-25: rating 4.3 from 81 reviews; star histogram 1★ 12 / 2★ 1 / 3★ 1 / 4★ 2 / 5★ 65; newest review dated 2026-09-24. | 2026-09-25 |
| dr-kaknjo-zenica-deepen-6 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Stomatol… | TripAdvisor autocomplete for the clinic's name: 12 results, none a Zenica dental practice | 2026-09-29 |
| dr-kaknjo-zenica-deepen-13 | https://kaknjo.ba | Clinic website HTML (24,685 bytes) checked for a tripadvisor.com reference; none found | 2026-09-29 |
| dr-kaknjo-zenica-deepen-14 | https://www.whatclinic.com/dentists/bosnia-and-herzegovina | WhatClinic's Bosnia and Herzegovina dentist catalogue, read 2026-10-01: 12 clinics for the whole country on a single page (6 in Banja Luka, 2 in Sarajevo, one each in Tuzla, Bihać, Goražde and Kiseljak), none in Zenica; this clinic has no profile | 2026-10-01 |
| dr-kaknjo-zenica-deepen-15 | https://www.dentaldepartures.com/dentists/bosnia-and-herzegovina | Dental Departures, read 2026-10-01: its search lists a single clinic in Bosnia and Herzegovina (Dental Clinic Sulejmanagic, Sarajevo) and recognises no location for Banja Luka, Tuzla, Mostar or Zenica | 2026-10-01 |
| dr-kaknjo-zenica-deepen-16 | https://bookimed.com/clinics/country=bosnia-and-herzegovina/ | Bookimed, read 2026-10-01: its Bosnia and Herzegovina clinic page has been removed ("Page removed", HTTP 410) - the platform lists no clinic in the country | 2026-10-01 |
| dr-kaknjo-zenica-deepen-17 | https://www.trustpilot.com/review/kaknjo.ba | Trustpilot page for the clinic's domain kaknjo.ba, read 2026-10-01: Trustpilot's "page could not be found" - no Trustpilot profile | 2026-10-01 |
| dr-kaknjo-zenica-r6rep | https://www.google.com/maps?cid=15409413707289559356&hl=en | Google listing "Stomatološka Ordinacija Dr. Kaknjo", read 2026-10-05 with its reviews sorted lowest first, newest first, highest first, by relevance, by relevance in the local language and newest first in the local language: rating 4.3 from 82 reviews, histogram 12 one-star, 1 two-star, 1 three-star, 2 four-star, 66 five-star; 20 distinct reviews read (dated 2019-07-30 to 2026-10-03), 0 with an owner reply; the lowest-rated reviews read are dated 2020-2024. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Reputation check 2026-10-05 on the clinic's Google listing (20 reviews read): recurring complaints yes, owner replies to reviews no. |
| 2026-10-01 | Searched the review platforms that cover Bosnia and Herzegovina (WhatClinic, Dental Departures, Bookimed, Trustpilot): no profile of the clinic on any of them. |
| 2026-09-29 | Checked TripAdvisor's own search and re-read the clinic's website: no TripAdvisor listing and no TripAdvisor link on the site. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-24). |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (service pages and its 360° virtual tour) and its Google listing. Recorded: CBCT/3D X-ray imaging explained on the prosthodontics page; a virtual walk-through of the practice's real rooms; dedicated per-treatment pages. Corrected: no pediatric dentistry or emergency/same-day care is documented, and no online consultation feature or structured data exist on the site. Newest review 2026-04-08, no signs of review manipulation. Also confirmed the Google-listed website (kaknjo.com) redirects to the clinic's stored domain. |
| 2026-08-27 | Initial data collection and verification (single research pass): official website, live Google Maps rating/review count, and a country-level AI/search-visibility check against the methodology’s five fixed queries. |
A question or a correction?
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